Privacy Policy
Privacy Policy
This Privacy Policy describes how our website (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our Site or make a purchase from us.
Collecting Personal Information
When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your orders. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, "Personal Information" means any information that can identify an individual. The types of information we collect are outlined below.
Device Information
We may collect the following information when you visit our Site:
Web browser version
IP address
Time zone
Cookie information
Pages and products viewed
Search terms
Information about how you interact with our website
Purpose of Collection
To provide and improve your browsing experience.
To analyse website traffic and optimise our services.
To ensure the Site functions properly across devices.
Source of Collection
This information is collected automatically through cookies, log files, web beacons, tags, and similar technologies.
Disclosure
We may share this information with trusted service providers, including Shopify, for website functionality and analytics purposes.
Order Information
When you place an order, we may collect:
Full name
Billing address
Shipping address
Payment information
Email address
Phone number
Purpose of Collection
We use this information to:
Process and fulfil your orders.
Arrange shipping and delivery.
Provide invoices and order confirmations.
Communicate with you regarding your order.
Detect and prevent fraudulent transactions.
Provide information about our products, services, and promotional offers when you have agreed to receive such communications.
Source of Collection
This information is provided directly by you when placing an order or contacting us.
Disclosure
Order information may be shared with Shopify and payment processing providers solely for the purpose of processing and fulfilling your order.
Customer Support Information
If you contact our customer support team, we may collect information that you voluntarily provide, including:
Name
Email address
Order details
Any information provided during your enquiry
Purpose of Collection
To respond to your questions.
To provide customer support and resolve issues.
Source of Collection
Collected directly from you when you contact us.
How We Use Your Personal Information
We use your personal information to:
Provide products and services.
Process payments securely.
Fulfil and ship your orders.
Send order updates and confirmations.
Improve our website and customer experience.
Provide promotional offers and updates, where permitted by law.
Cookies
Cookies are small data files that are placed on your device when you visit our Site.
We use cookies for various purposes, including:
Essential website functionality.
Improving website performance.
Analytics and usage tracking.
Advertising and marketing.
Social media and content integration.
Cookies help us remember your preferences and provide a smoother shopping experience. They also help us understand how visitors use our website so that we can improve our services.
You may choose to disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs.
Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
By using our Site, you agree to the terms outlined in this Privacy Policy.